Frequently Asked Questions
Circulation (click to expand)
Can Alumni print in the library?
Can I check out periodicals or reference books?
Unbound periodicals and non-barcoded items do not circulate.
Reference books, bound periodical volumes, and other non-circulating materials may only be borrowed after obtaining special permission from the Research Help Desk or the Music Center Desk.
For more information, see the Special Permissions policy located on the Library's Circulation Policy page
Can I get an item that is currently checked out?
- Locate the item you want from the library search box.
- Click Sign in for full features and results.
- Select the Locations tab.
- Click on Recall.
- Select appropriate Pickup Location. (Books/score from Circulation ; CDs/DVDs from Multimedia)
- Click the Recall icon.
Recalled books and scores will be due back on the original due date or 3 weeks from inital loan date, whichever occurs first. Due to the shorter loan periods, the due date for multimedia materials will not be adjusted.
Can I print from my personal laptop in the Library?
Can information about a student's library account be shared with a parent or guardian?
This information can only be disclosed upon request or consent of the user. So, a student will need to grant the library permission in advance, before the library will release his/her account information.
Does the Library accept credit card payments for fines/fees?
Does the Library have audio books?
Does the Library have copies of textbooks?
During a typical academic year, there are approximately 2800 undergraduate and 450 graduate courses taught at IC. Using 3 texts as the average required for each course, this equals approximately 9750 books. Also, textbooks tend to be frequently updated.
In recent academic years, the Library budget has allowed for the purchase approximately 5,800 new books and ebooks to support the current research needs of all departments and programs on campus.
We do not have the funds to purchase current textbooks, while at the same time supporting student and faculty research needs.
Faculty sometimes place copies of textbooks or chapters from texts on reserve or ereserve. If you’re not sure whether your professor has put your course’s textbook on reserve, search the Reserves site to see what is available.
Please note that, as academic libraries generally do not purchase textbooks, they are not available on interlibrary loan. The IC Library does not fill Interlibrary Loan requests for textbooks in current use at the College.
The Ithaca College Bookstore provides a rental service and sells textbooks. Additional rental/purchase sites:
Amazon (also rents textbooks)
Open Access Textbooks
The Saylor Foundation has opened its Media Library to the public, providing thousands of open educational resources, videos, articles, and full-length textbooks.
How are books organized in the Library of Congress classification system?
How can I find out when a library item is due?
By logging into your Library Account, you can see the due dates of items you have borrowed.
How do I pay a library fine?
- Check, money order, or ID Express at the Circulation Desk.
- Cash may be added to your ID Express acccount using the Value Added machine, which is located to the right of the copiers on the main floor.
- Unpaid fines/fees are automatically billed to the Office of Student Financial Services after 30 days. All charges are non-refundable after this point. Transfers may be initiated earlier upon request.
- IC Affiliate and Staff fines/fees not paid within 30 days will be sent to Financial Services for collection at which point they will be non-refundable.
How long can I check out a cd/dvd, score, book, laptop, or an item on reserve?
How many public computers are in the Library?
There are approximately 75 desktop PCs in the Library. 21 laptops, 2 Mac Books and 2 iPads can be borrowed for 6-hour use in the Library. Laptops can be checked out at the Circulation Desk. We also check out cords to connect laptops with power outlets. The desktop PCs are located in the following areas:
- on the 3rd floor - along the north (Lake) side
- in the Multimedia Listening area
- clustered around the pillars on the Main (2nd) Floor
How many times can I renew an item?
If an item has been renewed twice and is still needed, please contact staff at either the Circulation or Multimedia Services Desk.
See the Circulation Policy for more information.
I can't access an E-reserve for my class.
I need an article from a print journal in the Library's collection, however I can't make it to the Library. Can you send it to me?
To request an article, log in to your Interlibrary Loan account and select Journal Article from the left side bar.
If I return an item that has a "lost" status, will the replacement fee be refunded?
Is it possible to place a "hold" on a reserve book or a laptop that is checked out?
Is it true that the Library no longer charges overdue fines?
Overdue fines are charged for:
*Interlibrary loan items
*Recalled and special permission items
Items not returned within fourteen days of their due dates are charged the replacement cost; hourly loan items, such as laptops, are billed one day after their due dates. The replacement cost is waived if the item is returned within thirty days. After that time, charges are sent to the Office of Student Financial Services and are non-refundable.
For more information, please see the Circulation Policy.
May retirees check-out items from the Library?
Retired staff may apply for an Affiliate Borrower Card.
Retirees may access library databases, where permitted by the terms of vendor contracts, using their Netpass username and password.
My computer does not have a CD/DVD drive. Where can I listen to music or watch a movie?
What are my options if my interlibrary loan renewal request was denied and I still need the item?
1. Log in to your interlibrary loan account.
2. Click on the Transaction Number
3. Click on Clone Request at the top of the page
4. Click on Submit Request at the bottom of the page
The Interlibrary loan office will notify you via e-mail when the item arrives. Please return the first item on or before the due date to avoid fines/fees.
You can also request that the Library purchase the item for its collection by filling out a Recommend a Purchase form.
Questions? Contact the Interlibrary loan Borrowing Coordinator
What are the Request Options in the Library catalog?
An item request will be placed in a queue and an e-mail notification will be sent when the item is availble for pickup ; items are held for 3 days.
Pickup/Delivery option will display for Available items:
Click on this option to have an item retrieved from the library stacks and held for you at the Circulation or Multimedia desk as appropriate; items are held for 3 days.
NOTE: faculty may request items to be delivered by entering the department office in the Comments field.
Books and score are delivered Monday - Friday during regular business hours ; multimedia materials are delivered Monday-Friday at 8:30am.
What do I do if I find a damaged book in the stacks?
What does 'No holdings available -- please contact the Research Help desk' indicate in the Library on-line catalog?
What does it mean when an item indicates 'On Order' in the Library on-line catalog?
What does it mean when an item says 'At Bindery' in the Library catalog?
What does the message '1 Copy Received - In Process' in the Library on-line catalog?
What does the status 'Missing' mean in the Library on-line catalog?
What does the status Confirmed Lost mean in the Library on-line catalog?
What if I'm sick and I not able to immediately return my library materials?
If you've already renewed, reply to the courtesy/overdue email and let us know the situation. We'll do our best to help you upon reviewing the situation.
Renewal limits and fines will waived in the case of a verifiable family or individual health emergency, or a required appearance in a court of law in accordance with Ithaca College's Attendance Policy.
What Library resources are available to enrolled Ithaca College students who are studying off-campus?
Journal articles and book chapters may be requested through Interlibrary loan; you will be sent an e-mail with a link to the PDF.
If a book from the Library's collection is needed, send e-mail to email@example.com along with the title of the item, your name, and current address.
If a book is needed that is not in the Library's collection, please contact the Research Help Desk for assistance.
Due to licensing agreements, material in DVD or CD formats must be checked out at the Ithaca College Library. Please contact the Research Help Desk for assistance with media needs.
What technology-related items do you have for loan?
* Bluetooth keyboard
* Dell laptops
* External CD/DVD drive
* External microphones
* HD video camera/recorders - 7 day loan
* iPads (geneation 1 and 2)
* iPad chargers
* Mac books
* Power strips/extension cords
* USB web cam
* VGA monitor cables
Where can I find the fiction section in the Library?
The Popular Reading Collection includes current novels and a collection of Playaways; spoken-word books on an MP3 player, which includes an audio cord for use in the car.